Receiving calls from Spark (In Progress)
  • Priority - Critical
  • Affecting System - PBX
  • When receiving calls from a Spark mobile or landline, audio is lost.

    This is only affecting inbound calls, outbound to Spark is fine

    We're working with Spark to get this resolved ASAP

  • Date - 03/08/2020 08:17
  • Last Updated - 03/08/2020 14:19
Sentora Email (In Progress)
  • Priority - Medium
  • Affecting Server - Linux - Sentora
  • We're aware of a clients email account that has become compromised by a spammer guessing their password.

    Currently, Sentora is listed on 7 blacklists

    We have suspended outbound email and are currently clearing the queue of these spam messages waiting to be sent.

    Updates will be posted here as and when they are available.


    Update 09/10 - Sentora is on the Truncate blacklist still, which has no provision for manual removal.  According to their website, this blacklist will be removed sometime this week 

  • Date - 30/09/2019 08:00
  • Last Updated - 09/10/2019 11:12
Kerio Emails (In Progress)
  • Priority - Medium
  • Affecting Server - Server 5 - Email
  • Google has put the kerio email server onto a rate limit block - a support ticket with Google Support has been raised

    Any emails sent to or Gapps users won't get through, and you may receive delay notifications.

    We've increased our email queue time, so these emails won't expire and bounce back


    Update 11:10am - blocks look to have been cleared.  will continue to monitor

  • Date - 09/10/2019 10:13
  • Last Updated - 09/10/2019 11:12

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Cpanel PHP Info