Knowledgebase

Outlook 2007

1. Open Outlook 2007 client and select Account Settings from the Tools menu
2. From the E-mail tab, click New
3. From the Email Service prompt, choose "Microsoft Exchange, POP3, IMAP, or HTTP" and click Next
4. Check the option Manually configure server settings or additional server types
5. Click Next.
6. From the Choose Email Service prompt, select Internet E-mail
7. Click Next.
8. Enter the required information:
   • Your Name: The label says it all really...
   • Email Address: this is the email address that emails are sent from
   • Account Type: POP3
   • Incoming Mail server (POP3): mail.yourdomain.tld
   • Outgoing Mail server (SMTP): mail.yourdomain.tld
   • User Name: the email address used to log onto your webmail interface.
   • Password: the password used for the email account
9. Click More Setting
10. From the Outgoing Server tab, choose My outgoing server (SMTP) requires authentication.
11. Choose Use same settings as my incoming mail server
12. Click OK.
13. Click Test Account Settings to verify everything is working as expected.
14. Click Next
15. Click Finish

Outlook Express

1. In Outlook Express, choose Accounts from the Tools menu
2. A dialog prompt will appear. Click Add and then select Mail.
3. Enter your name as you would like it to appear on your sent emails and click Next.
4. Enter your email address
5. Click Next.
6. Set the server type as POP3
7. For both incoming and outgoing mail servers, enter mail.yourdomain.tld (where yourdomain.tld is your domain name and the extension such as .co.nz).
8. Click Next.
9. Enter your email address for the Account Name
10. Enter the password you set for this email account
    Note: Please DO NOT check the option "Log on using Secure Password Authentication" at this stage.
11. Click Next
12. Click Finish.
    After you click Finish, you should see an Internet Accounts dialog prompt. If not, simply go to the Tools menu, and click on Accounts. In this window, click on your domain name an then click on Properties.
13. When the Properties dialog prompt appears, click on the Servers tab.
14. From the Outgoing Mail Server setting, check the option My server requires authentication
15. Click OK.
    Note: You MUST DO this step in order to send mail from your domain.
16. Done. To set up multiple accounts, follow the above steps again.

Outlook 2003

1. Open your Outlook client and select from the Tools option, Email Accounts.
2. Click on Add a new email account and then click Next.
3. Choose POP3 and then click Next
4. Enter your email account information:
   • Your Name: The label says it all really
   • Email Address: this is the email address that emails are sent from
   • Incoming Mail server (POP3): mail.yourdomain.tld
   • Outgoing Mail server (SMTP): mail.yourdomain.tld
   • User Name: the email address used to log onto your webmail interface.
   • Password: the password used for the email account
5. Click on More Settings and choose the Outgoing Server Tab
6. Check the My outgoing server (SMTP) requires authentication option
7. Choose Use same settings as my incoming mail server
8. Click Ok
9. Click Next